'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. ''Once you get the pop-up, just select "'Start in Safe Mode"'' * Or open the Help menu and click on the '''Restart with Add-ons Disabled.''' menu item while Firefox is running. * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. ''(If you're not using it, switch to the Default theme.)'' Safe Mode is a troubleshooting mode, which disables most add-ons. '''Try Firefox Safe Mode''' to see if the problem goes away. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that. If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Once you get the pop-up, just select "'Start in Safe Mode" Or open the Help menu and click on the Restart with Add-ons Disabled.On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.(If you're not using it, switch to the Default theme.) Try Firefox Safe Mode to see if the problem goes away. But before I ramble you can investigate the profile if you would like by starting with launching Firefox in Safe Mode. You can clear the history to make sure it is not an old cookie and you can check the settings from the troubleshooting info and compare it to the about:config of the affected profile if those only remedy the problem for a short period of time. We can start with Safe Mode to make sure it is not caused by an add on. It looks like in your response that you would like to pinpoint what is causing this. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong. it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. When returning to the Profile Manager, you might be tempted to use the Delete Profile button. Then start Firefox in the new profile you created.ĭo the framed pages work any better in the new profile? I recommend using the default location suggested, and to avoid data loss, not re-using any existing folder. It also should have completely fresh settings databases and a fresh cache folder.Įxit Firefox and start up in the Profile Manager using Start > search box (or Run):Īny time you want to switch profiles, exit Firefox and return to this dialog. Usually reinstalling Firefox doesn't change its behavior.ĭo you have any notification icons in the address bar, such as the gray shield icon indicating mixed content?ĭo you want to test in a clean profile? This is the fastest way to determine whether it's a settings issue or more likely a Firefox or external software issue.Ī new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations.
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